Amazon Will Start Charging A Fee For Some Returns. Here’s What We Know.
One good thing about ordering from Amazon, if you need to return something, it really couldn’t be easier.
You just drop your return at a UPS Store. Badda-Bing, Badda-Boom.
They take care of all the hard work, and you get to return your item for FREE!
(There IS a bit more to it. You have to print off the correct label, and that can get a bit complicated. But, for the most part, it’s easy and free.)
That has historically been the Amazon return policy, but things are changing just a little bit.
Why Is Amazon Charging A Fee For Returns?
People have started buying online more than ever.
Which is a good thing for amazon.
But, when buying things like shoes and clothes, people can’t exactly try them on before they buy. Obvi.
The more online purchases that are made, the greater the chance for returns.
And, as you know, shipping ain’t cheap.
Online companies, like Amazon, lose a ton of money when they have to pay for all those returns.
According to Insider, this change in the return policy “appears to be part of a twofold effort to trim returns costs and discourage customers from using UPS.”
How Are Amazon Returns Going To Work?
Don’t freak out just yet.
There is still going to be a FREE return option.
We always offer a free option for customers to return their item.
Steve Kelly, Amazon Spokesperson
But, here’s how it works.
There are OTHER options for returning Amazon merchandise. Those could include places like Kohl’s, Whole Foods, and actual Amazon Stores.
If one of those locations is closer or the same distance, but you choose to drop your merchandise at a UPS store, you could find yourself getting charged a fee.
Now, that fee is only going to be $1 — so it’s really not a big deal.
If a customer would prefer to return their item at a UPS Store when there is a free option closer to their delivery address, a very small amount of customers may incur a $1 fee.
Steve Kelly, Amazon Spokesperson
So, what do you think? Is this reasonable or will you stop shopping at Amazon?