I should start by saying I LOVE my tech support guy. And I’m not just saying that because he’s going to read this post, either. Literally, this man has kept my system up and running even when Russian hackers were coming at me with their best stuff. He’s like a superhero, but without the cape. Though, to be fair, he is kind of geeky and probably does Own a cape. That being said, here are 6 Things ALL Tech Support Guys Have In Common…
6 Things ALL Tech Support Guys Have In Common
1. They’re going to ask if you tried turning it off and on again. Seriously, they always ask this. And what sucks is usually that fixes the problem.
2. Your system is Never up to their standards. If you didn’t upgrade your system a minute before they appeared, you are going to hear all about how if you don’t take care of things, they won’t work right. Not only that, but even if you bought it yesterday your system is WAY outdated in their book.
3. They want to know what operating system you use. Nobody knows. Maybe some people, but those people are tech support adjacent and shouldn’t count.
4. They smell like soup. This could just be my tech guy, but I don’t think so…
5. They’re going to have you get out of the way so they can take over. Whether in person or on the phone or online, your tech guy is going to take over your system. It is inevitable. Also, they’re going to mutter a lot of things and click around on things that don’t make any sense while they’re doing it…I’m pretty sure they’re searching for your secrets, but I can’t be positive.
6. When they find the problem they are going to try to explain it in the most technical terms possible. “See, what happened was the flixabusix mated with the ADV cord and that caused an ISRCP circuit to cross into another dimension where three vinagus axis cables…” Basically I think they make all this up. It’s very gibberish sounding. Kind of like when your doctor says you’ve got a fracture in your left tibia above the whatever marker…instead of saying your leg is fractured.
Also, it should be noted…not all tech support people are guys, but for some reason the girls aren’t the same way. Like, if you tell a tech support girl what’s going on, she’s going to tell you, “You clicked on a website and it did ‘blank’ to your computer. Just click the letter A and it’ll be fixed.” Sweet, direct, to the point, and they don’t smell like soup.